Coffee Parts

Online ordering via our secure online shopping cart system is the fastest and most efficient way in which to place an order with us. The site offers 24/7 access to our extensive catalogue of parts, accessories and machinery which can be ordered in a safe and secure manner ready for immediate despatch.

Ordering online is just a matter of browsing our site and adding your desired products to our shopping cart system by clicking on the 'buy' button next to the relevant parts.

In the case of spare parts shown on schematic diagrams, these parts can be order by clicking on the item number, and then via the associated 'buy' button.

Once you are satisfied with your order, you can submit your order for immediate processing. The order will then be packed and dispatched to the delivery address provided, with orders placed before 3pm aest being despatched same day and delivery usually within 24 hours after order placement.

Ordering Methods:

- Via our online SSL secure shopping cart system (recommended)
- By using the order form
- Email: info@coffeeparts.com
- Phone: +61 2 9666 6114 (9am - 5pm, Monday - Friday aest)
- Fax: +61 2 9666 6695

Direct Deposit Details:

You can Direct Deposit the payment for the order to the following bank account detials:
(note: please use the name on the order as the reference)

Account Name: Coffee Parts Pty Ltd
BSB: 06 2235
Account: 1024 3430

Credit Card via Phone / Fax:

If you prefer not to enter your credit card details via our secure page, simply select the "Credit Card via Phone / Fax" payment method and phone us on +61 2 9666 6114 during business hours with your payment details.

Secure Process:

As part of the system used by Coffee Parts Online there are secure processes built in:
- Every order has a unique number
- Every order is logged in a robust database
- No credit card details are included in emailed order details
- All your payment details are retrieved by us in a 128 bit SSL encrypted session
- Confirmation emails are sent to you the customer.

Security:

Security is one of our highest priorities. The Coffee Parts Online site uses technology called SSL - Secure Sockets Layer. This means at the checkout, our servers and your PC encrypt (scramble) everything that you enter into your computer, such as credit card details, billing and delivery address. Because it is encrypted, other computers are unable to make sense of it, therefore keeping this information private.

Credit Card Security:

Once you have confirmed your order, you will enter your credit card details via a 128bit SSL secured web page. This will enable us to process your order with the minimum delay.

What is the Credit Card Identification Code (CIC)?

The CIC code was introduced by various credit card issuing organizations in order to help protect against credit card fraud in automated transactions like e-commerce. The CIC code is a series of digits (generally a number) generated by the institution that issues the credit card. The digits do not appear in the card's magnetic stripe or in the card's embossed (raised) print. Instead, the digits are printed on the card using standard printing technologies that are intended to be read by human eyes rather than automatically by machines.

The CIC code is not printed by the merchant, on invoices, receipts or on any other document that could be misappropriated. Thus, banks will not print the CIC code on any customer statement, reducing the value to criminals of statements stolen from the postal service.

The goal is to make copying the magnetic stripe or document theft a worthless activity. In the same line, a merchant accepting payment by credit card can be better assured that the customer actually has the credit card available (to provide the CIC code). This does not guarantee, naturally, that the customer is actually the owner of the card.

Locating your Credit Card Identification Code (CIC) on a Visa & MasterCard: The CIC is the 3 digit number at the end of the 16 digit printed card number, located on the back of the card. In some cases you may see only the last 4 digits of your card number with the additional 3 digit CIC following.

If you have difficulty locating your card identification code, you may wish to call your credit card company for assistance.

Cookies:

Cookies are small text files that store information on your computer. The information is set by the website you are accessing and can only be accessed by the website that sets it. Cookies are used by our online order system to store basic login information (no personal information besides your customer number). This is used to auto-login when you access our website. The cookies allow access to your private information if you use a shared computer - i.e. a kiosk, workgroup or laboratory computer.

If you are concerned about your privacy, please disable cookies (see the help associated with your browser) or delete the cookie file after using the website (see the help associated with your browser). Disabling or deleting the cookie will mean that your bookmarks, order history & other features will be disabled until you login. You will also need to login each time to place an order.